Privacy Policy

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Privacy Policy

Effective Date: 20 August 2026

At NaamX, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how NaamX collects, uses, stores, protects, and manages information when you visit naamx.com or use our services.

1. Information We Collect

NaamX may collect information that you provide directly, including your name, email address, phone number, company information, billing information, account details, support requests, and business information entered into our software services.

We may also automatically collect technical information such as your IP address, browser type, device information, operating system, pages visited, and general usage information.

2. How We Use Your Information

We may use your information to:

  • Provide and maintain our services
  • Create and manage customer accounts
  • Process orders, subscriptions, and payments
  • Provide customer and technical support
  • Communicate with you about our services
  • Improve our website, products, and services
  • Maintain security and prevent unauthorized activity
  • Detect and investigate fraud or abuse
  • Comply with applicable laws and regulations

3. Account Information

If you create a NaamX account, you are responsible for providing accurate information and keeping your account information up to date.

You are also responsible for protecting your account credentials and maintaining the confidentiality of your password and other login information.

4. Business and Customer Data

Customers using NaamX ERP, CRM, POS, accounting, HRMS, e-commerce, or other business software may store business and customer information within their accounts.

Customers are responsible for ensuring that the information they collect, upload, store, or process through NaamX services is lawful and that they have the necessary rights and permissions to use such information.

5. Payment Information

Payments may be processed through third-party payment providers. NaamX may receive transaction information necessary to confirm and manage payments.

Payment providers may process payment information according to their own privacy policies and terms.

6. Cookies

NaamX may use cookies and similar technologies to provide website functionality, remember preferences, improve performance, and understand how visitors use our website.

You may control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

7. Third-Party Services

NaamX may use third-party services such as payment providers, domain registrars, cloud providers, email services, analytics tools, APIs, and other technology platforms.

Third-party providers may process information according to their own privacy policies and terms.

8. Data Security

NaamX takes reasonable technical and organizational measures to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission, electronic communication, or storage system can be guaranteed to be completely secure.

9. Data Retention

NaamX may retain information for as long as reasonably necessary to provide services, maintain business records, process transactions, resolve disputes, enforce agreements, prevent abuse, and comply with applicable legal requirements.

10. Data Sharing

NaamX does not generally sell customer personal information.

Information may be shared with trusted service providers and technology partners where reasonably necessary to provide our services.

NaamX may also disclose information when required by applicable law or when reasonably necessary to protect the rights, property, security, or safety of NaamX, our customers, or other persons.

11. Customer Responsibilities

Customers are responsible for protecting their account credentials and maintaining appropriate backups of important business information.

Customers are also responsible for ensuring that their use of NaamX services and collection of personal information complies with applicable laws and regulations.

12. International Data Processing

Depending on the services and infrastructure used, information may be processed or stored in countries other than the country where you are located.

13. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to access, correct, update, delete, or restrict certain processing of your information.

Privacy-related requests may be submitted using the contact information below. Reasonable verification may be required.

14. Children's Privacy

NaamX services are not intentionally designed to collect personal information from children who are not legally permitted to use such services.

If you believe that a child has provided personal information to NaamX without appropriate authorization, please contact us.

15. External Websites

Our website or services may contain links to third-party websites. NaamX is not responsible for the privacy practices, content, or security of external websites.

We recommend reviewing the privacy policies of third-party websites before providing them with personal information.

16. Changes to This Privacy Policy

NaamX may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or applicable requirements.

Updated versions will be published on this page with a revised effective date.

17. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us.

NaamX Legal & General Inquiries

Email: info@naamx.com

Website: naamx.com